Support

Consulting

For pharmaceutical companies and contract research organizations, Indigo BioSystems offers consulting services from a team of experienced professionals with expertise in the design, development, and deployment of laboratory data management systems.

Validation

Indigo BioSystems has validated its products for use in regulated environments and can help with validation efforts related to laboratory data management.

Training

Indigo BioSystems offers training services to assist our customers in reaping the full benefits of our products. We can tailor a course to the specific needs of your organization.

Technical Support

Indigo BioSystems offers a range of support options for its products, providing customers with technical assistance, troubleshooting and patches. Standard technical support includes telephone and e-mail support. Higher levels of support, including 24/7 coverage and international support are available.

Community Support

Indigo BioSystems is a leader in the standardization community and contributes file formats and specification documentation without charge to the scientific and bioinformatics community. Visit the HUPO Proteomics Standards Initiative for more information on the formats supported by Indigo BioSystems, Inc.